If restarting a game did not fix the issue, you may have to reinstall it. It may take several seconds longer for the console to boot back up but it may fix the problem. Make sure that the Xbox console is powered down for about 30 seconds, then press and hold the Home button on the controller to power on the console.
Press and hold the Power button on the console for about 5 seconds. Try doing any of the two and see if that will help you fix the problem. There are two ways to reset an Xbox One console without resorting to a more drastic factory reset - soft reset and hard reset. While the cursor still on the game icon, press the Menu button on the controller (the button with 3 horizontal lines).Īs mentioned above, restarting a freezing Xbox One is usually enough to fix the problem. Press the Home button on the controller to return to the dashboard. If your Xbox One seems to be freezing only when playing a certain game, you can force quit that game to see if the issue is temporary.
Some Xbox One freezing problems can be a direct result of overheating.
If your Xbox One has not been connected to the internet for some time, make sure to update it by going online again.
Software issues are usually fixed by installing system updates. In most cases, game-related updates may be a trigger but there are also cases when it’s the Xbox’s firmware that causes the system to crash or freeze. Software glitch.Īside from minor bug issues, an Xbox One console may also encounter deeper software problems that a reboot can’t fix. If your Xbox seems to freeze only when playing a certain game, you may have a game issue at hand. This can sometimes happen after a new game update. Some games may crash the Xbox One console due to inefficient programming.
If you’ve been using your Xbox One for a stretch of time now, make sure that you let it refresh itself by doing a restart. Such bugs may come and go and can sometimes be fixed by simply refreshing the system. Random system bug.Īn Xbox One console may encounter minor issues from time to time. There are a number of factors that you must check. If your Xbox One keeps freezing and you have no idea why, the first thing that you should do is to identify what’s causing the problem. Causes why an Xbox One keeps freezing or lagging We list all the possible reasons for this problem as well as the list of possible solutions that you can try. Whether you have the issue on your own Xbox occurring randomly or all the time, this troubleshooting guide should help. In some cases, the problem may occur more frequently or even consistently. There are some Xbox One users that may find their console freezing from time to time.